Shipping policy

<h2>Shipping Policy</h2>

<p>Thank you for visiting and shopping at <strong>[ AURA CASA]</strong>. Following are the terms and conditions that constitute our Shipping Policy.</p>

<h3>Order Processing Time</h3>
<p>All orders are processed within <strong>1–3 business days</strong>. Orders are not shipped or delivered on weekends or holidays.</p>
<p>If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.</p>

<h3>Shipping Rates & Delivery Estimates</h3>
<p>We partner with global merchants and artisans to bring you the best prices. Because we ship directly from our suppliers, delivery times can vary depending on your location:</p>
<ul>
    <li><strong>United States / Europe:</strong> 7–15 business days</li>
    <li><strong>International:</strong> 10–20 business days</li>
</ul>
<p><em>*Note: Shipping times are estimates and cannot be guaranteed, especially during peak holiday seasons.</em></p>

<h3>Shipment Confirmation & Order Tracking</h3>
<p>You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 48 hours.</p>

<h3>Customs, Duties, and Taxes</h3>
<p><strong>[AURA CASA]</strong> is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).</p>

<h3>Lost or Damaged Packages</h3>
<p>If you received your order damaged, or if your package has been lost in transit, please contact our support team immediately at <strong>[ Support Email mhmh63478@gmail.com]</strong> with your order number. We will investigate the issue and handle a replacement or refund for you.</p>